Terms and Conditions
Welcome to The Fibrecare Collection! By accessing our website at www.fibrecarecollection.com or making a purchase from us, you agree to the following Terms and Conditions. Please read them carefully before using our site or services.
Use of Our Website
By using this website, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and not in any way that could harm the site, its users, or the reputation of Fibrecare Collection.
Intellectual Property
All content on this website, including text, graphics, logos, product images, and video content, is the property of The Fibrecare Collection or our content providers and is protected by copyright, trademark, and other laws. You may not use, copy, reproduce, or distribute any part of this site without our written permission.
Product Descriptions and Availability
We do our best to ensure that all product descriptions, prices, and availability are accurate and up-to-date. However, we can’t guarantee that all information will always be error-free or current. We reserve the right to modify or discontinue products at any time without prior notice.
Orders and Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel any order at our discretion. Payments must be made in full at the time of purchase. We accept most major credit cards and secure payment methods.
Shipping and Delivery
We currently ship within the United States. Estimated delivery times are provided during checkout, but they are not guaranteed. Once your order is shipped, we are not responsible for delays caused by the carrier. You will receive tracking information by email once your order is processed.
Returns and Refunds
Due to the nature of personal care products, we are unable to accept returns of used or opened items. If your item arrives damaged or you received the wrong product, contact us within 7 days of receiving your order, and we’ll work with you to make it right.
Promotions and Discounts
Promotional codes and discounts are offered at our discretion and are subject to change or termination without notice. Promo codes cannot be applied to past purchases, combined with other offers, or used beyond their stated expiration dates.
User Accounts
You may choose to create an account with us. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. We reserve the right to suspend or terminate accounts for any suspicious or inappropriate activity.
Third-Party Links
Our website may contain links to third-party websites that we do not own or control. We are not responsible for any third-party sites’ content, privacy policies, or practices.
Limitation of Liability
To the fullest extent permitted by law, The Fibrecare Collection shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our website or products, even if we were advised of the possibility of such damages.
Indemnification
You agree to defend, indemnify, and hold harmless The Fibrecare Collection and its affiliates, officers, and employees from any claims, damages, or legal actions resulting from your use of the website or violation of these terms.
Governing Law
These terms are governed by the laws of the State of California without regard to its conflict of law rules. Any disputes will be resolved in the appropriate state or federal court in California.
Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the revised date will be updated above. Continued use of the website means you accept the updated terms.